Privacy policy

Thank you for visiting the official website (“Site”) of Runpony Clothing Store (“we” or “Runpony”). We take your privacy seriously and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, store and protect your personal data.

1. Information we collect

We may collect the following types of information when you use our website or transact with us:

• Personally Identifiable Information: including your name, email address, contact phone number, shipping address, etc.
• Payment Information: We collect your payment information (e.g., credit card information) through third-party payment platforms, but we do not directly store your payment card information.
• Usage data: including the time you visit our website, page view history, device information, IP address, browser type, etc.
• Location data: If you allow us to access your location, we may collect your location information in order to provide you with a better service.

2. How we use your information

We collect your personal information mainly for the following purposes:

• Processing and fulfilling your orders, including delivery, payment and after-sales service.
• To provide you with information about new products, promotions and other marketing information (if you have agreed to receive it).
• To improve our website and service experience.
• To comply with laws and regulations or to provide your personal information in response to a government request.
• To perform customer service, customer support or communicate with you.

3. Information Sharing and Disclosure

We promise not to sell or rent your personal information to any third party without your consent. However, we may share your personal information under the following circumstances:

• Service Providers: We may provide your information to third party service providers (e.g., payment processing companies, logistics companies) to fulfill your order or provide you with other services.
• Legal Requirements: We may disclose your personal information if required to do so by law or judicial process.
• Business Transfers: If we engage in a corporate merger, acquisition or sale of assets, your Personal Information may be transferred as part of the transaction.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, modification or destruction. However, please note that no method of network transmission or electronic storage is 100% secure.

5. Your rights

You may have the following rights under applicable data protection laws:

• Right of access: You have the right to request to see the personal information we hold about you.
• Right to rectification: You have the right to have any inaccurate or incomplete personal information held by us rectified.
• Right to erasure: In certain circumstances, you can ask us to delete your personal information.
• Withdrawal of Consent: You have the right to withdraw your consent at any time if you have agreed to us using your personal information for certain specific purposes.
• Objection to Processing: You can object to our processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact details below.

6. Children's privacy

Our Services do not apply to children under the age of 16 and we do not knowingly collect personal information from children under the age of 16. If you believe that we have inadvertently collected personal information from a child, please contact us and we will delete the data as soon as possible.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be communicated to you by posting the updated Privacy Policy on this page. Please check this Privacy Policy regularly for the latest privacy protection information.

8. Contacting us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you are welcome to contact us at the following methods

Email: support@runpony.com