Terms of service
Welcome to Runpony Clothing Store!
In order to ensure that your shopping experience is smooth and enjoyable, we have set out here the terms and conditions of service, and we ask that you comply with the following when using this website or purchasing merchandise.
1. Acceptance of Terms
By accessing and using the Runpony Clothing Store website (the “Site”), you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use the Site.
2. Account Registration
In order to make a purchase on the Site, you will need to register for an account. When registering, you agree to provide true, accurate and complete information, and to ensure that the information is updated in a timely manner so that we can provide you with better service.
3. Product information and prices
We make every effort to ensure that the product information, prices and inventory displayed on the website are accurate. However, due to delays in updating the website or other unforeseen reasons, product prices, inventory or descriptions may change. If such changes occur, we will notify you promptly before you place your order.
4. Order and Payment
After you submit your order, we will send a confirmation email. After your order is confirmed, you will be required to complete payment in the specified manner. Payment methods include but are not limited to credit card, Alipay, WeChat Pay, etc.
5. Delivery and Logistics
We will do our best to ship your order on time. Delivery times may vary depending on location, weather or other force majeure factors. Please make sure you provide an accurate delivery address when ordering.
6. Return Policy
You have the right to request a return or exchange if you find quality problems after receiving the item or if the item is not as described. Please contact our customer service within 7 days after receiving the goods and provide relevant supporting materials (such as photos, order number, etc.). Please refer to our return policy page for the specific return and exchange process.
7. Intellectual Property Rights
All content on this site, including but not limited to text, images, trademarks, logos, designs and software, are the property of Runpony Clothing Store and are protected by relevant intellectual property rights. Without authorization, no one shall copy, modify, disseminate or otherwise use the content of this site.
8. User behavior
You agree not to engage in the following behaviors when using this site:
- Post illegal, obscene, malicious or harmful content;
- Violate the intellectual property rights or privacy rights of others;
- Uploading viruses or malicious software on this site;
- Interference with or disruption of the normal operation of the site.
9. Disclaimer
The content and services of this site are provided “as is”, and we are not responsible for any direct or indirect losses arising from the use of the services of this site. In addition, this site is not responsible for any delay or loss caused by force majeure events (such as natural disasters, war, etc.).
10. Privacy Policy
We value your privacy and take appropriate measures to protect your personal information. For more information on how we collect, use and protect your information, please see our Privacy Policy.
11. Change of Terms
Runpony Clothing Store reserves the right to modify these Terms of Service at any time. We will post the updated Terms on our website and prompt you to review them. Modified terms are effective upon posting.
12. Contact Information
If you have any questions about these Terms of Service or need assistance, please contact us at
- Email: support@runpony.com
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